Skip to content

Terms and Conditions

Last updated: 20.05.2026

Welcome to The CRM Guy [https://thecrmguy.co.uk]. These terms and conditions ("Terms") outline the rules and regulations for the use of our website and the preliminary terms for our consultancy services.

By accessing this website, we assume you accept these Terms in full. Do not continue to use The CRM Guy's website if you do not accept all of the terms and conditions stated on this page.

1. Definitions and Interpretation

  • "The Company", "Ourselves", "We", "Our" and "Us" refers to The CRM Guy.
  • "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company’s terms and conditions.
  • "Services" refers to the CRM strategy, administration, fractional leadership, training, and consultancy services provided by Us.

2. Use of the Website

Intellectual Property Rights

Unless otherwise stated, The CRM Guy and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from [https://thecrmguy.co.uk] for your own personal or internal business use, subject to restrictions set in these Terms.

You must not:

  • Republish material from this website.
  • Sell, rent, or sub-license material from this website.
  • Reproduce, duplicate, or copy material from this website for commercial purposes outside your engagement with us.

Website Accuracy and Availability

While we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

3. No Professional Advice

The content found on this website—including blog posts, guides, case studies, and framework suggestions—is provided for general informational purposes only. It does not constitute formal technical, architectural, or strategic business advice.

Engaging with the content on this website does not establish a formal consultant-client relationship. A formal relationship and specific professional liabilities are only established upon the mutual signing of a separate, dedicated Statement of Work (SOW) or Consultancy Agreement.

4. Preliminary Service Enquiries

  • Any enquiry submitted via our contact forms, email, or booking links represents an invitation to treat and does not bind us to provide services.
  • We reserve the right to refuse service to any prospective client or organisation at our sole discretion without providing a reason.

5. Limitation of Liability

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website.

Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury resulting from negligence.
  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
  • Limit any of our or your liabilities in any way that is not permitted under applicable UK law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence), and for breach of statutory duty.

Note on Free Content: To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

6. Links to Third-Party Websites

Our website may contain links to third-party websites or services (such as Salesforce, HubSpot, or partner platforms) that are not owned or controlled by The CRM Guy. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content or services.

7. Variation of Terms

The CRM Guy is permitted to revise these Terms at any time as it sees fit, and by using this website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing the use of this website.

8. Governing Law & Jurisdiction

These Terms will be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Information

If you have any queries regarding any of our legal terms, please contact us:

  • By Email: support@thecrmguy.co.uk